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Frequently Asked Questions & Need to Know

Last Updated: 3 November 2020

With the health and safety of our community and wider audience at the heart of our decision making, Leicester Print Workshop will close tomorrow, 4 November 2020 at 4pm in accordance with the Government’s second Lockdown.

Our Studio, Gallery and Shop will be closed until 3 December at the earliest. We will continue to post updates on this page.

Because LPW is a Charity that earns a significant amount of our income through the provision of printmaking activity, we will return to making use of the government’s Coronavirus Job Retention Scheme, and as a result many members of staff will be furloughed on a part-time basis during the coming weeks.
ONLINE ACTIVITIES

Are you running any activities online?
We are very grateful to Arts Council England for awarding LPW an emergency grant which has enabled us to produce a new online programme, as part of #lpwathome, curated in 3 strands according to our real world offer:
1. Members – online content to follow
2. Coursesread more about and sign up for our new Online Courses here
3. Free Activity – including a free online Print Festival from 23 – 29 November, and an online Print Fair on 28 & 29 November as part of Leicester Art Week.

INFORMATION FOR MEMBERS

I am an LPW Member, when can I have access to the Studio?
The Studio will close at 4pm on Wednesday 4 November, and will reopen on Thursday 3 December at the earliest. We will keep an eye on Government updates, and will be in touch with all members via our Members’ Newsletter when we can confirm a reopening date for the Studio, along with Studio Booking links. You might want to follow our Social Media (Facebook, Twitter and Instagram) as we will post news updates via these channels, as well as updating this document on our website.

I am an LPW Member and my membership will expire in November / December…
We understand this is a very challenging time, but your continued support would be greatly appreciated. We are so grateful to all of our Members who have continued to support the Workshop through their renewals. Please bear in mind that we are a Charity (no. 1025337) and whilst grants cover 36% of our core running costs, the majority of our expenses are covered through earned income and donations. Regarding Membership renewals, you can either:
• Renew your Membership as normal and support LPW
• Put your membership renewal on hold for now, and if you pay within one month of the Studio reopening you can remain at your current annual fee of £55/£45 (as appropriate)
• Lapse your membership and re-join at a later date. However you would then need to pay the current new Member annual fee of £65.

Can I still purchase printmaking supplies?
The Studio will close at 4pm on 4 November, but staff will be working part-time at LPW on an ad-hoc basis during the Lockdown. This will enable us to offer a printmaking supplies collection service to LPW Members. Please email our Studio Manager, Nichola if you would like to discuss options or place an order to collect any printmaking supplies whilst we are closed.

INFORMATION FOR COURSE PARTICIPANTS

I was booked onto a course in November 2020…
All courses during this time have been postponed. We have contacted all participants and will continue to keep in touch with updates.
Course participants have the options to:
• Attend the postponed course (dates will be provided once we have further information from the government)
• Rebook onto a different course in the future
• Donate all or part of the workshop cost to LPW
• Request a refund
Please Note: requests can only be made after the postponed date has been announced.
Please bear in mind that we are a Charity (no. 1025337) and whilst grants cover 36% of our core running costs, the majority of our expenses are covered through earned income and donations. We apologise for any delay and really appreciate your support at this time.

I have booked onto a course that starts on or after 3 December 2020…
We hope to be able to run our scheduled December courses with social distancing procedures and extra cleaning and safety measures in place. However, this will depend on Government updates. We will soon contact all participants on December courses and will continue to keep all course participants posted via email and website updates.

I would like to book onto a course that has been advertised to run from December 2020 – January 2021…
Before this new Lockdown was announced, we had put new safety, social distancing and hygiene measures in place and reduced group sizes in order to enable us to deliver a limited number of in-person courses. Our November courses have now been postponed. You can book onto our December and January courses online via our Shopify store , but participants should be aware that if this current Lockdown is extended, we may be forced to make further postponements to the programme.

INFORMATION FOR ARTISTS

I submitted work for Small Print International 6
We are very happy to confirm that despite our Gallery Space being closed in November, Small Print International 6 will take place as an online exhibition. We will be in touch with all artists that submitted work with more information later this week. Please sign up to our e-newsletter, The Scoop or connect via our social media (Facebook, Twitter and Instagram) to receive updates.

I applied for a stall at the Leicester Print Fair…
Thank you to everyone who has applied to take part in our second Leicester Print Fair. The event will now take place online on November 28 & 29 2020, and have a limited amount of stalls now available for artists that would like to join us! The deadline for applications is Midnight on the 4 November. Read more here.

GENERAL INFORMATION

I would like to discuss workshops with my school …
If you would like to arrange or discuss a future workshop for your school / university / college please email Kate Da’Casto on k.dacasto@leicesterprintworkshop.com

I would like to arrange some bespoke learning for myself, my family or a group of friends or colleagues, a group or a business…
If you would like to arrange or discuss a future bespoke workshop / party / team building activity please email Kate Da’Casto on k.dacasto@leicesterprintworkshop.com

I would like to make a donation to support Leicester Print Workshop…
We are a Charity (no 1025337) and we rely on donations, even more so in these unprecedented times. If you want to support LPW you can make a one off donation or sign up to send us regular donations via Donate. Your donation will really help LPW, by providing security and certainty and enable us to keep the Studio open in the long term. Every penny we receive is spent carefully, ensuring we continue to make printmaking as accessible and affordable as possible for everyone, from new learners to experienced artists.

Will LPW vouchers be extended?
We want everyone who has been given an LPW voucher to be able to enjoy their experience, so we are extending all Voucher expiry dates by 4 months. Please do bear in mind that if you are using the Voucher to purchase a place on a course, the course does not have to be taken within the expiry date, just booked.

I am a supplier and am awaiting payment for good/services…
Please email invoices to t.phillips@leicesterprintworkshop.com, with a clear explanation of what the invoice is for.

I have a general enquiry…
Please send any general enquires to Katharine Brown: info@leicesterprintworkshop.com
Please contact our Studio Manager, Nichola Hingley on n.hingley@leicesterprintworkshop.com with any urgent enquiries. Please also continue to use our postal address.

Thank you very much for your continued patience and much appreciated support.

LPW Staff and Trustees